Right of Withdrawal
You have the right to withdraw from this contract within fourteen days of making a purchase in this online store without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.
To exercise your right of withdrawal, you must inform us:
Sabrina Lau
c/o IP-Management #3469
Ludwig-Erhard-Str. 18
20459 Hamburg
Email: UnicornCat.Art@magenta.de
by means of a clear statement (e.g., a letter sent by mail or an email) regarding your decision to withdraw from this contract. You may use the model withdrawal form provided below, though this is not mandatory.
You may also exercise your right of withdrawal online via the electronic withdrawal function provided on our website. If you make use of this option, we will immediately send you (e.g., via email) a confirmation of receipt of such a withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period expires.
Consequences of Cancellation
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires.
You are responsible for the direct costs of returning the goods. For goods that, due to their nature, cannot be returned by regular mail (e.g., large-format paintings that must be transported by a freight forwarder), the costs are estimated at a maximum of approximately 200 EUR.
You are only liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.
Expiration of the Right of Withdrawal
The right of withdrawal expires in the case of a contract for the supply of digital content not stored on a tangible medium (e.g., digital image files, downloads) if the business has begun performing the contract after the consumer has expressly agreed that the business may begin performing the contract before the expiration of the withdrawal period and has confirmed their understanding that, by giving their consent, they lose their right of withdrawal upon the commencement of contract performance.
Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs (such as personalized works of art, custom paintings, or hand-signed art prints with a personal dedication).
Would you like to withdraw your contract directly online?
Click here:
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and return it.)
To:
Sabrina Lau
c/o IP-Management #3469
Ludwig-Erhard-Str. 18
20459 Hamburg
Email: UnicornCat.Art@magenta.de
I/we* hereby withdraw from the contract I/we* entered into for the purchase of the following goods/the provision of the following service*:
Ordered on/received on: _________________________________
Name of the consumer(s): ___________________________________
Address of the consumer(s): _________________________________
Signature of the consumer(s) (only for paper notifications):___________________________________
Date: ______________
(*) Delete as appropriate.